Tips And Ideas For Creating Understanding In Diversity

The world is a big and small place, all at the same time. Beyond the geography, it is vast in diversity. The Internet and means of transport obliterated time and geographic divides. We now get to meet more people from places and cultures than generations before us. As a result, we’re all talking but don’t always […]

Why It Is Important To Just Dream

Who would’ve imagined that “productivity” would be an industry? Goals, outcomes, deadlines, whatever you call them, are an inherent, inescapable way of life and leadership. We set goals for ourselves as individuals, teams, organisations. Despite this, it is important to just dream. I’m not talking about the, “In a perfect world…” brainstorming. I mean simple, […]

Redefining Leadership

I’d shied away from continually defining or, should I say, redefining leadership? After all, who am I to challenge the big voices in history and present culture? Then again, why shouldn’t I be doing that? Why shouldn’t you be doing that? Redefining leadership is something that we all need to be doing. If we continue […]

Here’s A Thing About Moving House

We’ve just moved into a new home. Over the years I’ve heard many people share their frustrations of moving house.  Where did this come from? When did we get this? Why do we have this? How did we end up with so much stuff? Do we really need this? I thought I’d need this that’s […]

Exposing Elusive System Failure

I’ve just had an experience with a service provider I felt I couldn’t articulate well. After a rant to my wife and further thinking, I came up with the phrase: “elusive system failure”. Yep, like most systems when it comes to customer care, it barely serves or saves the customer. At least that’s how I feel […]