The Time The Waitress Called Me Out

There are those coffee places I frequent. I already know what I like on the menu and hardly consult; I know what I’m going to order before walking through their doors. I walked into one of those places today and got called out by the waitress. I didn’t know her but she told me enough about …

Matching The Message

Communication is one of the most critical leadership tools. Any leader that cannot communicate well cannot lead well. Communication transcends just saying things or sending messages. It is a connection point between two or more parties, where whatever is conveyed by the other is understood as intended by the originator(s) of the message. Related: Leaders and …