The Nature Of Legacies – Remembering People

It’s about a year since Ahmed “Kathy” Kathrada passed away. Kathy fought apartheid alongside icons like Nelson Mandela. Mandela, South Africa and the world at large held Kathy in high esteem. I write this shortly after reading breaking news of Winnie Madikizela-Mandela‘s passing. Winnie fought apartheid. Her and Nelson were married at some point. She was 81.

For some reason I was thinking about the anniversary of Kathy’s death when I saw the news about Winnie. Hence the references to them. When Nelson Mandela passed away I thought about what makes a great legacy. I wrote some of my thoughts here. Thinking about Kathy and Winnie, again, made me think about the nature of legacies and how we remember people.

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How To Complain About A Bad Customer Experience In A Helpful Way

So, you’ve had a bad customer experience. Some people I’ve asked say they don’t engage the company or organisations. Others say they do. I got mixed responses with most people expressing the need to speak up. You should speak up when you’ve had a bad experience from a service provider for two simple reasons. The first is that when you make them aware, you give them an opportunity to get better. The other reason: if you protest by taking your business elsewhere, people will lose jobs. So, how to complain about a bad customer experience in a helpful way?

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My One Word For 2018

This might be cliché, but I don’t care: I’m not where I want to be but I’m glad I’m not where I used to be. Revising philosophies isn’t as scary as it used to be. (There’s one thing I fear more than anything else.) I’d like to believe that I’ve been changing my mind for the better. Sometimes I look back at things I’ve done and who I was, and wonder, “What was I thinking?”. I hope this is a good sign of maturing.

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Changing Your Mind As A Virtue

“Changing mind as a virtue” is something I don’t remember ever hearing. People have spoken about it as their own prerogative. I’ve mostly come across a changing of one’s mind talked about as a weakness. A lack of backbone and captivity to whim. Changing your mind as a virtue is terribly undermined. Not doing so can be the fruit of pride and not a reflection of strength and wisdom.

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