With a flood of content online, it isn’t always easy deciding what to ‘consume’. As much as there’s great content there’s an equal amount of rubbish, if not more. Do you have a content consumption manifesto? Are there any guides on what you decide to give your attention and time to while online? In this episode I thought it would be great to talk about what I look for in content online.Continue reading “What I Look For In Content I Consume Online [Vlog Ep. 07]”
I wrote about what to do when those you look up to let you down a while ago. One of the most obvious things in that post hides in plain sight. In the title of the post. Do you see it? The thing I’m talking about is the fact that leaders or heroes can let you down. That you, as a leader are fallible and have the capacity to fail. That you can let people down. I’m wondering if we now need for a healthy dose of cynicism in leadership.Continue reading “Need For A Healthy Cynicism Of Leadership”
“On truth as a personal compass and means of changing the world” as a title already sounds somewhat philosophical. A topic that seems evasive as its subject. What does it even mean? And, what is truth, anyway. Many philosophers and normal people since the beginning of humanity have wrestled with what truth is. No doubt some people have asked and will ask, “What is truth?”.
One of the reasons I don’t read fiction is that it seems to take me longer than most. I’m no super reader, like Ingrid. She can read and finish a 400-page book in a day. That’ll be a month for me. This is one of the reasons I rarely read fiction. Instead, I listen to or watch fiction. I’m a slow reader. Upfront: being a slow reader hasn’t diminished my love for the written word.
So, you’ve had a bad customer experience. Some people I’ve asked say they don’t engage the company or organisations. Others say they do. I got mixed responses with most people expressing the need to speak up. You should speak up when you’ve had a bad experience from a service provider for two simple reasons. The first is that when you make them aware, you give them an opportunity to get better. The other reason: if you protest by taking your business elsewhere, people will lose jobs. So, how to complain about a bad customer experience in a helpful way?