Besides my own blog I publish on a few other blogs. I’ve also had the privilege of having some of my work published in print publications as well. For me, writing is not only a way of processing but also quieting my mind. Sometimes my mind is too occupied with many things. Writing becomes a way of expelling some thoughts, allowing me to focus on other things. I’m feeling the impact of writing less.
Not writing or writing enough, whatever that is, presents some weird challenges for me. The following is not exhaustive:
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It’s about a year since Ahmed “Kathy” Kathrada passed away. Kathy fought apartheid alongside icons like Nelson Mandela. Mandela, South Africa and the world at large held Kathy in high esteem. I write this shortly after reading breaking news of Winnie Madikizela-Mandela‘s passing. Winnie fought apartheid. Her and Nelson were married at some point. She was 81.
For some reason I was thinking about the anniversary of Kathy’s death when I saw the news about Winnie. Hence the references to them. When Nelson Mandela passed away I thought about what makes a great legacy. I wrote some of my thoughts here. Thinking about Kathy and Winnie, again, made me think about the nature of legacies and how we remember people.
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One of the reasons I don’t read fiction is that it seems to take me longer than most. I’m no super reader, like Ingrid. She can read and finish a 400-page book in a day. That’ll be a month for me. This is one of the reasons I rarely read fiction. Instead, I listen to or watch fiction. I’m a slow reader. Upfront: being a slow reader hasn’t diminished my love for the written word.
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So, you’ve had a bad customer experience. Some people I’ve asked say they don’t engage the company or organisations. Others say they do. I got mixed responses with most people expressing the need to speak up. You should speak up when you’ve had a bad experience from a service provider for two simple reasons. The first is that when you make them aware, you give them an opportunity to get better. The other reason: if you protest by taking your business elsewhere, people will lose jobs. So, how to complain about a bad customer experience in a helpful way?
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This might be cliché, but I don’t care: I’m not where I want to be but I’m glad I’m not where I used to be. Revising philosophies isn’t as scary as it used to be. (There’s one thing I fear more than anything else.) I’d like to believe that I’ve been changing my mind for the better. Sometimes I look back at things I’ve done and who I was, and wonder, “What was I thinking?”. I hope this is a good sign of maturing.
Continue reading “My One Word For 2018”