Why I Thought It Was Important To Appear In Court

Three years ago I was robbed at gun point. One of the most dramatic stories I have to tell. Shortly before it all “went down” I had a sense something unsavoury was about to happen. Somehow that ‘knowing in my knower’ anchored me. I didn’t freak out when it was all going down. As luck would have it, the police weren’t too far, and some people managed to help apprehend one of the perpetrators. The police carted him off to their shop. His accomplices got away. Fortunately, the perp caught is the one who had my MacBook Pro.

Continue reading “Why I Thought It Was Important To Appear In Court”

Truth As A Personal Compass And Means Of Changing The World

“On truth as a personal compass and means of changing the world” as a title already sounds somewhat philosophical. A topic that seems evasive as its subject. What does it even mean? And, what is truth, anyway. Many philosophers and normal people since the beginning of humanity have wrestled with what truth is. No doubt some people have asked and will ask, “What is truth?”.

Continue reading “Truth As A Personal Compass And Means Of Changing The World”

The Nature Of Legacies – Remembering People

It’s about a year since Ahmed “Kathy” Kathrada passed away. Kathy fought apartheid alongside icons like Nelson Mandela. Mandela, South Africa and the world at large held Kathy in high esteem. I write this shortly after reading breaking news of Winnie Madikizela-Mandela‘s passing. Winnie fought apartheid. Her and Nelson were married at some point. She was 81.

For some reason I was thinking about the anniversary of Kathy’s death when I saw the news about Winnie. Hence the references to them. When Nelson Mandela passed away I thought about what makes a great legacy. I wrote some of my thoughts here. Thinking about Kathy and Winnie, again, made me think about the nature of legacies and how we remember people.

Continue reading “The Nature Of Legacies – Remembering People”

Tips And Ideas For Creating Understanding In Diversity

The world is a big and small place, all at the same time. Beyond the geography, it is vast in diversity. The Internet and means of transport obliterated time and geographic divides. We now get to meet more people from places and cultures than generations before us. As a result, we’re all talking but don’t always understand each other. This makes creating understanding in diversity critical.

Continue reading “Tips And Ideas For Creating Understanding In Diversity”

Exposing Elusive System Failure

I’ve just had an experience with a service provider I felt I couldn’t articulate well. After a rant to my wife and further thinking, I came up with the phrase: “elusive system failure”. Yep, like most systems when it comes to customer care, it barely serves or saves the customer. At least that’s how I feel right now. The irony is that the very systems put in place to help me, as a customer became the thing that kept me out.

Continue reading “Exposing Elusive System Failure”