on life and leadership
So, you’ve had a bad customer experience. Some people I’ve asked say they don’t engage the company or organisations. Others say they do. I got mixed responses with most people expressing the need to speak up. You should speak up when you’ve had a bad experience from a service provider for two simple reasons. The …
Continue reading “How To Complain About A Bad Customer Experience In A Helpful Way”
This might be cliché, but I don’t care: I’m not where I want to be but I’m glad I’m not where I used to be. Revising philosophies isn’t as scary as it used to be. (There’s one thing I fear more than anything else.) I’d like to believe that I’ve been changing my mind for …
“Changing mind as a virtue” is something I don’t remember ever hearing. People have spoken about it as their own prerogative. I’ve mostly come across a changing of one’s mind talked about as a weakness. A lack of backbone and captivity to whim. Changing your mind as a virtue is terribly undermined. Not doing so …
My digital life and self, feel overwhelmed. This happens from time to time. It is usually a result of spending a lot of time looking at screens. You know the exercise — scroll, double tap, type and do it all over again. This isn’t the first time I’ve come to this point. I’ve been thinking …
Planning is about anticipating things. By doing it, dare to create the future before it arrives. Planning is how we predict the future — a way of anticipating what it will need or demand. While there are many things we prepare to come our way, there will always be the unexpected. In both life and …
