I listened to University of Cape Town debate. I noticed and was reminded of something key in life, leading and communication general. There are versions, perceptions and even illusions of listening but it is not what most think. Really listening is a lost practice.
The practice of listening is what separates communicators and mere talkers. To effectively engage people you must understand what is meant beyond what is said. You have to listen well to respond well. Don’t just wait your turn to speak, really listen.
Leadership is impossible if you don’t understand the problems. This means listening, not just waiting for the other person to finish talking so that you talk.
Meaningful engagement means willingness to express others’ views by listening. Not just listening, but really listening.