I’m a student of communication in leadership (& yes, life too).
There is more than one message I get from this photo I took. The thing is, there is the speed limit sign and a mistake they made was add another message, causing “message overload”.
“Message overload guarantees a level of distortion in the messages being conveyed.
Great communication is core to great leadership. Make sure you never load other messages onto others.
Be clear on the context and parameters a of each communique. It is always helpful to establish the boundaries of discussions and communication as it combats ambiguity. Ambiguity often births discord and division. The discord and division can be clear as well as subtle, hidden.
Never piggy-back a message or communique on another. Respect the importance of each message and craft your message. Never communicate a lot of new ideas with a shotgun approach. Important messages deserve surgical treatment.
I’m sure the guy who put this sign thinks it’s clear; “Speed limit is sixty and be careful, there are potholes”. I laughed when I saw the sign because my initial interpretation was, “They have put sixty caution potholes?! What happened to other ‘traffic calming devices’?”
Never assume your message is as clear to others as it is to you, the sender [Click to Tweet]
This may be a rather obvious thing. Right? Wrong. Leaders and teams still stand to make this same mistake. Assumptions have destroyed teams, relationships and organisations. Rather err on the side of verifying that you understand messages and, likewise have been understood.
Hence the importance of feedback systems.
Why You DON’T Get The Feedback You Need | Part 1
Why You DON’T Get The Feedback You Need | Part 2
Remember: communication only takes place when message on the receivers end is received and understood as indented by the sender.
Never piggy back messages on each other. Always establish context and parameters for your message or communique. Have clear feedback systems to make sure that messages or communications are well understood by all parties involved and affected.
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