Getting Voicemail Right

I am not always available to answer my mobile phone. I’m either in a meeting or training session or driving and on rare occasions I forget switch the ringer back on and it just happens not to be in my pocket. On those occasions I cannot give attention to a call, I’ve “asked” voicemail to …

Challenges Make The Win Sweeter

For the last few Mondays I’ve shared lessons from the road and squash court. For some reason that is where I seem to find myself  in reflection almost effortlessly. Perhaps the reason it is those two places is it is in those moments I disconnect from the usual bustle. Have you noticed places where you easily can …

About Time

I had an opportunity to go to Mozambique recently. I remember the countdown I did a few days before departure. As part of my preparation for the trip there were some things I had to see to before leaving. I was also reminded on some things about time. I remember brainstorming with one of my team …